Dear Khun Pubeth, Thank you very much for taking the time to share your great suggestions with us. We've been delighted to listen to that both you and your loved ones relished your continue to be at Mövenpick Khao Yai and that our staff was in the position to make your encounter Distinctive, significantly by arranging a space with a beautiful see. We definitely enjoy your type recognition of our Front Desk and Safety groups. It truly is superb to realize that you identified them helpful, attentive, and reassuring throughout your stay.
We sincerely apologize for that inconvenience regarding the missing shower cap and also the bidet sprayer that was not operating adequately. Your feedback has become shared Along with the relevant groups to ensure that these things might be checked and resolved to be sure a far more at ease working experience for our guests. Thank you yet again for your personal precious feed-back and kind support. We are grateful for your personal suggestion and look forward to welcoming you and your loved ones back to Mövenpick Khao Yai for an additional unforgettable keep. Warm regards,
A trip just isn’t precisely the same devoid of your four-legged ally. So, Mövenpick Resort Khao Yai lets pets up to 10kg to get a payment of THB 3,000 baht/pet/night time. We welcome both of those canine and cats. Our mountain resort, just three hrs from Bangkok, is actually a playground for furry guests hungry for fresh air and company.
Delivering exceptional wellness with health-recovery programmes, Panacee Wellness Khao Yai delivers friends the opportunity to improve their energy, Vitality, and holistic wellness with A selection of spa therapies To ease pressure within-out.
We also apologize for your inconvenience While using the air-conditioning and Wi-Fi link. We understand how essential both of those are for a cushty keep, plus your remarks are actually shared Along with the pertinent groups for additional investigation and improvement. Thank you once again for your personal ongoing loyalty and for finding the time to share your experience. We anticipate welcoming you back again for your personal subsequent enjoyable escape. Warm regards,
All round, we have been above 90% content with your company. We ended up delighted and relished with our keep at Movenpick, your personnel have been extremely helpful and selected a space with a beautiful perspective for us, other than that we could not discover a shower cap in the bathroom plus the bidet sprayer is from get.
No pool towels about the Solar beds near the pool. Not one hook to hang your towels in the bathroom. The mattresses are outdated and we could stay awake effectively. I shortened our continue to be as in addition to that no SPA, under conventional for breakfast and horrible Italian cafe. They may not even make a correct pizza dough. Driving all of that length from Bangkok to end up in the useless vacation resort. The FOM a minimum of check with me why I still left previously so I did move my feed-back about to him.
Excellent spouse and children time is synonymous with our Khao Yai family members vacation resort, where by days unfold with understated relaxation and fun-crammed routines. Entertaining our smallest visitors comes next character to Mövenpick Vacation resort Khao Yai, with a range of services and solutions developed just for them. In the meantime, mothers and fathers can unwind and luxuriate in their time in a classy Mövenpick Khao Yai space and suite.
Let alone within the ease and comfort of your home’s massive residing space or terrace, which happens to be no a lot less inspiring.
For the reason that resort is found significantly from the town, it really is quite challenging to journey to your supermarket to uncover options See far more See extra
We truly respect your ongoing aid and The reality that you may have viewed as Mövenpick Vacation resort Khao Yai your “2nd house.” Hence, we get your feedback extremely critically, as they assist us comprehend where by we have to boost and be sure that we continue to deliver the specifications and heat services that you've come to expect from us. I'd personally also want to assure you that We have now taken Be aware of your respective space Choices, especially about the Executive Area setup, and this continues to be shared with the relevant group to your upcoming stays to make sure that we could better meet up with your expectations.
A child cot or extra mattress is often provided on ask for, making it perfect for households with infants or toddlers. At Mövenpick Resort Khao Yai, we don’t Assume you’ll have an excellent family members getaway; we make sure you have an incredible household getaway!
Once again, thanks for your personal ongoing loyalty being an ALL Accor Platinum Member and for providing us the opportunity to make improvements to. We sincerely value your continued help and hope that with your subsequent visit, we will present you with the practical experience that reminds you why Mövenpick Resort Khao Yai has always felt like your 2nd house.
Employees passed by but no motion was taken until I contacted Reception. The lodge’s most important cellular phone line was also unreachable each day. When I mentioned this at Verify-in, I might have appreciated a little more acknowledgement or support rather then basically becoming informed that yeah it was not working. Breakfast also felt less impressive than in past decades, with constrained assortment and several objects not at precisely the same excellent I try to remember. That said, the Reservation crew was extremely responsive to my electronic mail, and also the Bellman and Restaurant teams ended up excellent as generally. I really recognize their service. I’m sharing this simply because I truly similar to this hotel and would like to see it sustain the normal and warm provider that manufactured me want to help keep returning. I hope these comments can assist the workforce make improvements to and produce again the encounter that manufactured this spot feel like a second property to me.
Depart the city for the awesome mountains of a Khao Yai escape, only three limited hrs from Bangkok. Khao Yai’s suitable climate – by no means far too warm, never ever as well cold – is often a factor in its job like a premier getaway vacation spot. Following a simple drive, look at Khao Yai’s miracles unfold because the stress of the town slips absent.
I’m sharing this as constructive feed-back instead of a รีสอร์ท เขาใหญ่ complaint, as I've stayed here often times and also have often considered this hotel my “second dwelling.” I even now have lots of good memories listed here, Which explains why I hope the group usually takes these remarks positively and carry on improving upon. For this continue to be, I was just a little dissatisfied with Area 1208. The room did not truly feel like The manager Area shown inside the Picture and my earlier continue to be notably with two plain beds and no violet headboard, which created it really feel fairly simple. Some wood furniture was also cracked with sharp edges and might have consideration for each appearance and safety. I was also surprised that there was no shower cap in the area without the need of prior facts, whilst a Platinum member. I only recognized this when I was about to shower, so I needed to watch for it to generally be sent. Once i asked for it, staff informed that administration coverage There was also sound from a close-by room, with attendees speaking loudly and opening and shutting doors.
We stayed at Mövenpick Khao Yai in the three-bedroom pool villa, and Over-all we had a beautiful remain. The villa was lovely, roomy, clean, and excellent for our loved ones. The environment were also tranquil and exquisite. The personnel had been friendly and good, as well as the breakfast was good with a decent selection. The primary downside for us was the buggy services. Because the villas are pretty far from the main lodge areas, we required to use the buggy to acquire all over.
Dear Khun Karnjana, Heat greetings from Mövenpick Resort Khao Yai. My title is Pui, Rooms Division Supervisor of the vacation resort. I'm creating to sincerely thank you for taking the time to share your valuable opinions with us next your modern continue to be. I tried to achieve you by cellular phone earlier nowadays, as I would've appreciated the opportunity to speak with you Individually, acknowledge your comments, and apologize with the elements of your remain that didn't meet your expectations. Unfortunately, I was unable to arrive at you, so I wish to stick to up along with you by e-mail instead. Make sure you take my honest apologies for that disappointment you expert for the duration of this stay.
We're very much looking ahead to welcoming you back again. Must you demand any even more aid, please Be at liberty to Speak to me specifically at any time, And that i might be in excess of content To help you. Best regards,